Privacy Policy – Score Store Wholesale

This Privacy Policy describes how Score Store Wholesale (“we”, “us”, or “our”) collects, uses, and discloses business-related and personal information when you interact with our wholesale platform located at https://scorestore.ae (the “Site”), place wholesale orders, or communicate with us in connection with our services (collectively, the “Services”).

By using our Site and Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from accessing our Site or using our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or the nature of our wholesale operations. The latest version will always be posted on this page with the updated “Last Updated” date.

2. Information We Collect

We collect information primarily for the purpose of providing wholesale services, verifying business accounts, fulfilling orders, and complying with regulatory requirements.

Information You Provide Directly

  • Business contact details: Name, business name, business email, phone number, address.
  • Order and shipping details: Purchase history, delivery addresses, VAT/trade license information.
  • Account details: Login credentials, purchase permissions, buyer roles.
  • Communications: Any messages or requests you submit through our Site or support channels.

Information We Collect Automatically

  • IP address, browser type, device identifiers.
  • Pages viewed, session duration, referral URLs.
  • Cookie data and session behavior.

Information From Third Parties

  • Payment processors (e.g. Stripe, PayPal)
  • Shopify, our e-commerce platform provider
  • Logistics/shipping partners
  • Advertising and analytics providers (e.g. Google Analytics)

3. How We Use Information

  • Authenticate and manage wholesale accounts
  • Process payments and fulfill orders
  • Arrange shipping, returns, and order status updates
  • Provide customer and account support
  • Prevent fraud and unauthorized access
  • Customize product offerings and pricing
  • Improve site performance and wholesale services
  • Comply with legal, tax, and regulatory obligations

4. Use of Cookies and Tracking Tools

We use cookies and similar technologies to:

  • Maintain session login for account users
  • Track order behavior and browsing for analytics
  • Enable secure checkout and cart functionality

You may manage cookie settings via your browser, but disabling cookies may affect your experience on our wholesale platform.

Learn more about Shopify’s cookies here: https://www.shopify.com/legal/cookies

5. How We Share Information

  • Vendors: Shopify, payment processors, shipping providers
  • Service providers: IT security, hosting, CRM platforms
  • Affiliates: For legitimate business operations
  • Legal authorities: Where required by law, subpoena, or court order
  • Partners: For logistics coordination, B2B support, and marketing (when applicable)

We do not sell or share your data with unrelated third parties for consumer marketing.

6. Data Retention & Security

We retain business and account information for as long as required to:

  • Fulfill orders and support returns
  • Comply with tax and regulatory requirements
  • Maintain historical purchase records

We apply secure data practices but cannot guarantee 100% security. Sensitive data (like payment info) is encrypted and handled by PCI-compliant processors.

7. Your Rights

Depending on your location, you may have rights including:

  • Accessing information we hold about your business
  • Correcting inaccurate account details
  • Requesting data deletion (where legally permitted)
  • Objecting to direct marketing
  • Withdrawing consent (where processing is based on consent)

You can exercise these rights by contacting us at 📧 info@scorestore.ae

8. International Users

We operate from the United Arab Emirates (UAE) and your data may be transferred, stored, or processed in jurisdictions outside your own. Where applicable, we use legal safeguards (e.g. Standard Contractual Clauses) for such data transfers.

9. Children's Privacy

Our wholesale services are not directed to children under 16 years of age. We do not knowingly collect personal information from minors.

10. Third-Party Links

Our website may contain links to third-party sites or tools (e.g. payment processors, logistics apps). We are not responsible for the privacy practices of those platforms. Please review their privacy policies separately.

11. Contact Us

For any privacy-related concerns, requests, or complaints:

Score Store Wholesale
📧 info@scorestore.ae
🏢 Score Store Trading LLC
Jaddaf Views Building - AWR Properties
Shop #5, 391836, Dubai, United Arab Emirates